Livechat person Website tracking enables a Representative to track website visitors from anywhere and allows him/her to directly chat with them for assistance.

Website Tracking:

 

Live Chat Person website tracking tool enables your representatives to track website visitors browsing your site and chat with them  online to provide online assistance.

 

In order to successfully track the visitors, each page (tracker) will require you to insert small block of JavaScript into the pages to be tracked.

 

Please follow the three simple steps in order to install WEBSITE TRACKING successfully on your website.

 

Step 1:

 

Please copy the below script in blue print before </head> as shown below:

 

<meta http-equiv="Content-Type" content="text/html; charset=iso-8859-1">

<script language="JavaScript">

 function pp() {  

 var is_input = document.URL.indexOf('?');
if (is_input != -1)
 {
  var sessionField = document.getElementById("sessionField");
 var addr_str = document.URL.substring(is_input+1, document.URL.length);
 sessionField.value = addr_str;
 }
else
 {
  var sessionField = document.getElementById("sessionField");
 var d = new Date()
 var ID = d.getDate()+""+d.getMonth() + 1+""+d.getFullYear()+""+d.getHours()+""+d.getMinutes()+""+d.getSeconds();
 sessionField.value = ID;
 document.formSession.sessionField.value=ID;

  }
}
</script>

 </head>

 

Step 2:

 

Please copy the below script in orange print in <body> tag as shown below.

 

<body onload="pp()">

 

 

Step 3:

 

Please copy the below script in green print in after <body> tag as shown below.

 

NOTE: You have to modify the script in RED print as per your requirement. For your reference, page should be equal to whichever page (for example: if you are placing this code in index. html file, then page ='index.html';. Secondly, host will be your website address for eg. www.yourdomain.com . Thereafter, the alias should be your site ID provided to you when your Live Chat account was created (refer the email sent to you by our support department). Finally, ("window.location.href  = ‘index.html?’

 

 

<form name="formSession" >
<input type="hidden" name="sessionField" >
</form>
<script type="text/javascript">

   var is_input = document.URL.indexOf('?');
   if (is_input != -1)
 {
    var addr_str1 = document.URL.substring(is_input+1, document.URL.length);
 }
   else
    {
    var addr_str1 = ""; 
 }
 
page ='faqstest.html';
host ='www.worldindia.com';
alias = 6;
sessid=addr_str1;
to_whom = 'Honey ';

</script>

 

<script type="text/javascript"
  src="http://livechatperson.com/tracking/live.js">
</script>
 
<Script language="javascript">
   redr();
 
   function redr()
   {
     window.setTimeout("window.location.href  = 'faqstest.html?' + document.formSession.sessionField.value ",15000)
   }
 </script>

 

 

Now, you have successfully installed Website Tracking for the page mentioned above. You can confirm and view the same by logging from login details provided by our support department, by clicking the below link.

 

http://livechatperson.com/tracking/login.asp

 

If you are experiencing any difficulties while trying to set-up the tracking code, please contact our Live Chat for immediate assistance. We have our representatives who will help you in live settings.

 

To contact our live chat please click the link mentioned below:

 

www.livechatperson or send us an email to support@livechatperson.com